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XIN PENG

创建日期: 2026-02-18
最后更新: 2026-02-21

+1 236 967 4680 | xin.peng.dr@gmail.com | Richmond, BC, Canada | linkedin.com/in/xin-peng-tpm

SENIOR TECHNICAL PROGRAM MANAGER

Technical Program Manager with 10+ years of experience driving large-scale programs at Alibaba Group, managing portfolios of 100+ concurrent projects across thousands of engineers. Track record of delivering platform-critical initiatives — from Alibaba's $30B 11.11 Global Shopping Festival technology operations to building PMO organizations from zero. Skilled at bridging business strategy and engineering execution through data-driven program management, cross-organizational alignment, and systematic risk mitigation.

PROFESSIONAL EXPERIENCE

RealMaster Inc. (Canada) — Remote

Senior Engineer | Mar 2024 – Present

  • Built and launched an AI-powered property valuation and days-on-market prediction tool using large-scale market data, improving real estate agent decision-making accuracy.
  • Currently leading exploration of RAG + MCP-based Auto Agent architecture for intelligent real estate advisory.
  • Established DevOps practices and standardized cross-functional product-engineering workflows, improving release predictability and engineering delivery quality.

Alibaba Group — Hangzhou, China

PMO Lead, Home & Living Business Unit (incl. MEIPINMEIWU Designer Platform) | May 2021 – Jul 2023

Built and led a 7-person PMO team from scratch, managing a 200+ person product and engineering organization across 4 portfolio companies. Established three core PMO functions: portfolio management, R&D process optimization with efficiency measurement, and business goal alignment with progress monitoring.

  • Business Portfolio Management: Drove end-to-end program management for the MEIPINMEIWU (每平每屋) content commerce ecosystem — an S2D2C platform connecting designers, merchants, and consumers. Supported achievement of supply chain & O2O GMV target of ¥280M and custom furniture GMV target of ¥347M; offline GMV attainment reached 103%, online 102%.
  • Platform Scale & Growth: Platform grew to 190K+ merchants on Taobao/Tmall, 2,174 offline enterprise partners, and 409 SaaS-paying businesses by Oct 2022. High-activity user growth rate reached 600%; core business target attainment 106%.
  • Engineering Efficiency & Quality: Designed and implemented a value delivery framework with DORA-aligned metrics dashboards. Improved release cadence from 22 days to 10 days, reduced requirement lead time from 12 to 8 days. Platform rendering success rate improved from 65-70% to 99.95%+; production incidents dropped from 3 per 2 weeks to 1 per 6 months, MTTR from 5 hours to 20 minutes.
  • Post-Acquisition Integration: Led post-investment integration for Homestyler (acquired design platform, formerly Autodesk team). Restructured the team from functional silos into goal-oriented project squads, established OKR alignment cadence with CEO weekly reviews, and designed incentive programs tied to business outcomes — revitalizing team morale and driving 14 performance metrics to exceed all competitors.
  • Strategic Reporting & Fundraising Support: Served as chief materials officer for investor and board reporting. Consolidated cross-business-line data into coherent narratives for fundraising rounds and strategic decision-making (FY24 budget planning). Managed stakeholder alignment across senior executives with competing priorities.
  • O2O Innovation: Co-led launch of "Zhimajia" O2O experience stores (8,000 sq.m.), achieving cross-brand attach rate of 52% and per-square-meter revenue 30% above traditional retail, with a capital-light 1:20 investment ratio.

Senior PMO Specialist, Taobao Technology | Dec 2017 – May 2021

Core PMO for Alibaba's Taobao technology division, managing company-level strategic programs across 26+ engineering teams and hundreds of engineers.

  • 11.11 Global Shopping Festival 2018 — Chief PMO: Served as the central program management hub for Alibaba's largest annual technology operation. Coordinated 25 program clusters, 109 sub-projects, and 430 core engineers (peak 600+, 45%+ of Taobao Tech) to support ¥213.5B GMV ($30.8B) at peak throughput of 491K orders/second. Reduced production incidents from 16 (2017) to 3 (81% reduction) with zero P1/P2 faults during peak hours. Designed 1,359 contingency pre-plans with 3 rounds of live drills; conducted 66 stress tests uncovering 200+ issues; performed architecture reviews across 50+ core applications and dependency audits across 140+ services.
  • Taobao App Performance Optimization Program: Led a cross-team initiative spanning 26 teams and 100+ optimization projects to systematically improve mobile app user experience. Drove cold-start time from 16.5s to 5.4s (67% improvement) and new-install cold-start from 40s to 9.4s (79% improvement). Business impact: per-user page views +7.9%, ad exposure +3.2%, click-through +3.0%. Designed a "three-tier strategy matrix" to balance performance gains against business impact for competing feature teams. Established automated CI/CD performance gates to prevent regression — ending the cycle of optimize-degrade-re-optimize. Awarded company-level "Gold Star Project" and "Gold Sail Award."
  • Agile Coaching & Knowledge Building: Served as Scrum Master across multiple strategic programs. Founded and ran "PM Creation Camp" (quarterly cohorts) to systematically uplift project management maturity across Taobao's technology organization. Speaker at external project management summits.

Team Lead & Program Manager, Xiami Music | Nov 2013 – Dec 2017

  • Led a 20+ person full-stack engineering team (mobile, backend, frontend, QA) as Technical Lead, managing end-to-end app development and delivery.
  • Introduced Scrum for bi-weekly rapid iteration on new product lines. Later scaled agile practices using LeSS framework to coordinate complex cross-regional programs (Hangzhou, Beijing, Shanghai) involving nearly 1,000 people.

EDUCATION

Hangzhou Dianzi University — Bachelor of Science | 2001 – 2005

CERTIFICATIONS

  • PMI Project Management Professional (PMP)
  • PMI Agile Certified Practitioner (PMI-ACP)

SKILLS

Program Management: Portfolio management, OKR alignment, risk management, stakeholder management, post-M&A integration, DORA metrics, value stream mapping
Methodologies: Agile (Scrum, LeSS, Kanban), Waterfall, Hybrid; CI/CD pipeline governance
Technical: System design review, full-link stress testing, dependency analysis, performance optimization, AI/ML product development
Tools: Jira, Confluence, Aone (Alibaba internal), data dashboards, OKR frameworks
Languages: Mandarin (native), English (professional working proficiency)